"The spa area is calm, tasteful and well equipped with pool, outside hot tub, steam room, salt room, sauna and an ice spray shower eeek!"
Bring back the Bombay Duck from United States
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"We really like your accommodation. It is a complete house. Everything in the accommodation is perfect, beautiful, warm, we like it very much."
Surawut from Thailand
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"Every morning we got to look out of the big living room windows and look at Matterhorn, while eating our breakfast."
Sunshine40928447331 from United States
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Firefly Luxury Suites offers four-star accommodations with a focus on privacy and exclusive service. Each suite features modern amenities and high-end kitchens, ensuring guests can enjoy a luxurious yet comfortable stay. The hotel is a short walk from the Klein Matterhorn cable car.
Rooms & Amenities
Firefly Luxury Suites features 16 spacious suites ranging from 30 to 300 m², accommodating 2 to 12 guests. Each suite includes a living area with an open fireplace, a fully equipped kitchen, and some offer private balconies with Matterhorn views. The hotel provides free WiFi throughout the property.
Dining Options
A culinary option includes breakfast à la carte, delivered to the suite at the requested time. Nearby dining options include Bar55 and Restaurant Julen, both within a 0.5 km radius. This self-catering setup encourages guests to enjoy local products at their own pace.
Leisure & Activities
Recreational amenities comprise an indoor pool, a spa with a Schnapps Distiller sauna, and a health club. Adventurous activities such as snowshoeing and mountain biking are available nearby, while cultural interests can be explored at the Matterhorn Museum, 1 km away.
Transportation & Accessibility
Transportation includes a transfer service from Zermatt's train station, which is within a short distance. The Klein Matterhorn cable car station is just a 3-minute walk from the hotel, along with several bus stops nearby. Zermatt's village center is easily accessible for additional shopping and dining options.
“What struck me is the dedication to in-room dining; imagine having a leisurely breakfast delivered right to your suite, showcasing Zermatt's local flavors. I'm particularly impressed by the owner's active engagement in the community, fostering a genuine connection with guests. The suites, ranging from cozy to palatial, all feature high-end kitchens, perfect for families or extended stays.”
James DavidEditor-in-Chief at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
30 m²
1 King-size bed
Shower
Coffee machine
room details
Deluxe Suite
2 persons
60 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Maxi Suite Deluxe
2 persons
139 m²
1 King-size bed
Shower
Coffee machine
room details
Garden Suite
2 persons
120 m²
1 King-size bed
Garden view
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Historical exhibits on the Matterhorn's climbing history and local culture offer insight into Zermatt's heritage.
Hinterdorfstrasse
8 minutes' walk
Picturesque street featuring traditional wooden chalets, ideal for leisurely walks and photography enthusiasts.
Stellisee
9 minutes' walk
Scenic alpine lake known for its stunning views of the Matterhorn, perfect for nature lovers and picnics.
Gorner Gorge
5 minutes' drive
Stunning natural gorge with walking paths and bridges, showcasing deep rock formations and lush surroundings.
Hiking at Gornergrat
5 minutes' drive
Challenging hikes with breathtaking views of the Alps, including guided options available during summer.
Forest Fun-Park Zermatt
14 minutes' walk
Adventure park featuring zip lines and obstacle courses, suitable for families and thrill-seekers.
Relaxation at Zermatt Spa
6 minutes' walk
Spa services including massages and wellness treatments, perfect for unwinding after a day out.
Sparky's Bar & Restaurant
1 minute' walk
Casual dining with a warm atmosphere, known for burgers and local Swiss specialties.
Rua Thai
3 minutes' walk
Authentic Thai cuisine with vegetarian options, offering a vibrant atmosphere and delightful flavors.
Hotel Alpenblick
6 minutes' walk
Fine dining experience featuring regional dishes with local ingredients, recommended for special occasions.
Zermatt Music Festival
10 minutes' walk
Features local and international artists with live performances, enhancing the vibrant cultural scene.
Schwarzsee Paradise Lounge
5 minutes' drive
Lively bar with stunning mountain views, often hosting live music and themed nights, suitable for all ages.
Getting around
City Centre
Zermatt6 min
·
500 m
Airports
Sion Airport (SIR)116 min
·
76.9
km
Agno Airport (LUG)243 min
·
161.7
km
Train
Zermatt railway station11 min
·
900 m
Train2 min
·
100 m
Bus
Bus stop19 min
·
12.3
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
9.6
9.6/10 based on 221 reviews
George
United States,
February
2025
5.0/10
I had an absolutely stunning stay at Firefly Luxury Suites. the combination of spacious, well-equipped rooms and attentive staff made my experience lovely. The location was perfect for skiing and exploring Zermatt, with fantastic outdoor views that I could enjoy from my balcony. While I did find the walk to the train station a bit lengthy, the availability of shuttle services made it manageable.
Rooms
10.0
My room was like a large, modern apartment with a kitchenette and an very nice view of the Matterhorn. incredibly comfortable beds and thoughtfully designed spaces made me feel right at home. It was clean and had everything I could possibly need for a luxurious stay.
Service
10.0
The staff went above and beyond to ensure I felt welcomed. from the friendly reception to the accommodating bar team, everyone made my stay special. They even packed lunch for my early morning check-out, which I truly appreciated.
Location
8.0
Located a bit away from the train station, it still felt perfectly situated for my adventures in the area. close enough to ski lifts and local shops, making it convenient for everything I wanted to do, while also providing a peaceful atmosphere.
Dining
9.0
Breakfast served in my room was a good experience. I loved being able to choose my preferences the night before, and the quality of the food was excellent. It definitely set a wonderful tone for my mornings.
Facilities
9.0
The wellness facilities were rejuvenating. I particularly enjoyed the outdoor jacuzzi with amazing mountain views. It was the perfect way to relax after a day of hiking or skiing, and the spa treatments were great.
Chad
United States,
January
2025
5.0/10
My stay at Firefly Luxury Suites was really good, especially with the spacious three-bedroom suite that had all the modern amenities I could ask for. The in-room breakfast setup was a good touch, enhancing the luxury feel. However, I was disappointed that our room did not offer views of the Matterhorn, which I had hoped for.
Rooms
10.0
The three-bedroom suite I stayed in was very spacious and beautifully designed, featuring a kitchen, large bath, and even a sauna. The red theme added a cozy vibe, and the modern amenities made it feel like home.
Service
10.0
The staff were incredibly kind and attentive, going above and beyond to ensure we had everything we needed. They even arranged meal reservations and made it easy for us to get around.
Location
10.0
Firefly is conveniently located just a short walk from the Matterhorn express ski lift and local attractions, making it perfect for easy access to skiing and exploring Zermatt.
Dining
10.0
Breakfast was delivered to my room every morning, beautifully set up with linens and fine dishware. It felt like having a luxury dining experience without leaving the suite.
Facilities
10.0
The wellness facilities were impressive, with several types of saunas, a jacuzzi, and a well-equipped gym. I especially enjoyed unwinding in the sauna after a long day of skiing.
Abraham
United States,
December
2024
5.4/10
My stay at Firefly Luxury Suites was really good, marked by their very nice staff and well-designed facilities. The in-room breakfast service was a lovely way to start the day, though I found the bed mattress overly firm for my preference. Overall, this hotel offers a fantastic alpine experience with a touch of luxury and attention to detail.
Rooms
9.0
The suites were spacious and beautifully designed, with unique touches that contributed to a cozy atmosphere. I especially appreciated the well-equipped kitchen and stunning Matterhorn views from my balcony. However, the mattress was quite hard, which might not suit everyone.
Service
10.0
The service exceeded my expectations, with friendly staff who went out of their way to ensure my comfort. From arranging taxi pickups to providing local tips, their attentiveness made me feel truly welcomed.
Location
9.0
Ideally situated, I enjoyed easy access to Zermatt's attractions and ski lifts. The short walk into the town was convenient and allowed me to explore the local culture seamlessly.
Dining
10.0
The breakfast in-room service was a good treat, with a variety of delicious options that catered to my tastes. It was a lovely change from the usual dining room experience and set a great tone for the day.
Facilities
8.0
The wellness area was beautifully designed, featuring an outdoor jacuzzi with amazing views of the mountains. I enjoyed the saunas and steam rooms, though I was disappointed that the pool was not heated.
Frank
United States,
October
2024
5.8/10
I had an amazing stay at Firefly Luxury Suites in Zermatt. The stylish decor and spacious room provided a comfortable refuge after a day of skiing. The in-room breakfast was a good surprise, and the wellness facilities, including the pool and hot tub, were perfect for unwinding. However, I did wish our room had a view of the Matterhorn, but the overall experience more than made up for it.
Rooms
10.0
My room was incredibly spacious and beautifully decorated with all the modern amenities you could ask for. The kitchenette was a nice touch for preparing meals.
Service
10.0
The staff truly went above and beyond. They welcomed me warmly and were incredibly helpful, making my stay even more enjoyable.
Location
10.0
The location was fantastic, just a short walk from the main lifts and downtown shops, which made it super convenient for getting around.
Dining
10.0
I loved the breakfast service! It was impressive to have such a variety of choices delivered right to my room, beautifully set on the table.
Facilities
10.0
The spa facilities were fantastic, featuring a pool, sauna, and hot tub, which were perfect for relaxing after a day outdoors.
Nick
United States,
October
2024
6.2/10
I had an very nice six-night stay at Firefly Luxury Suites. The spacious Maxi Suite Deluxe was fantastic, featuring a private gondola sauna. The attentive service and very nice breakfast options really stood out. However, I wished I could have extended my stay!
Rooms
10.0
The Maxi Suite Deluxe was exceptionally spacious and comfortable, complete with modern amenities and a lovely balcony. The two bathrooms were a bonus for my family.
Service
10.0
The staff were intuitive and attentive, always ready to assist with anything I needed, from organizing activities to providing local recommendations. Their warm welcome made the experience even more special.
Location
10.0
Situated conveniently, I found it easy to walk to the gondola. Plus, the peacefulness of the area made it an ideal retreat after a day full of adventures.
Dining
10.0
Breakfast was a luxurious experience brought right to my room, filled with delicious and plentiful options. I particularly enjoyed scheduling it at my convenience.
Facilities
10.0
The wellness area was fantastic, equipped with an outdoor jacuzzi and multiple saunas. I particularly loved winding down after skiing with a relaxing massage.
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Property information and rules
Check-in
from 16:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Firefly Luxury Suites provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Portuguese
Year renovated:
2008
Number of floors:
6
Number of rooms:
16
FAQs
About Firefly Luxury Suites
What is the check-in and check-out policy at Firefly Luxury Suites?
Check-in is at 16:00 and check-out is by 11:00.
How far is Firefly Luxury Suites from the Klein Matterhorn cable car?
The hotel is located just 0.5 km from the Klein Matterhorn cable car.
What dining options are available at Firefly Luxury Suites?
The hotel offers in-suite dining featuring an à la carte breakfast, while nearby restaurants include Restaurant Julen (0.5 km) and Brasserie Beau Site (0.5 km).
Is there a spa at Firefly Luxury Suites?
The hotel features a spa and wellness center that includes a sauna, steam room, and treatments.
Does Firefly Luxury Suites provide ski services?
Ski facilities include ski storage, a ski school, and a ski pass vendor.
What amenities are included in the rooms at Firefly Luxury Suites?
Rooms feature a fully equipped kitchen, flat-screen TV, electric kettle, and complimentary Wi-Fi.
Are there any recreational activities offered at Firefly Luxury Suites?
Guests can enjoy activities such as billiards, darts, table tennis, and access to a heated indoor pool.
How far is Firefly Luxury Suites from the village center?
The hotel is located approximately 0.5 km from the village center.
What type of hotel is Firefly Luxury Suites?
This hotel is a family-run luxury accommodation that focuses on wellness and ski facilities.